Privacy Policy

Introduction, LLC (“Understand” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s web site and individuals who use the Services as defined below (“Customers”). This Privacy Policy describes Understand’s privacy practices in relation to the use of the Company’s web sites and the related applications and services offered by Understand (collectively, the “Services”).

Our principle guidelines are simple. We will be clear about the data we collect and why. We do not and will not sell your data to third parties. The prime purpose of collecting your data is to assist you in using our medical education services. Whether you are viewing a video, using our e-Learning platform, or training your employees, our aim is to make medical education as accessible and beneficial as possible.

This Privacy Policy (the ‘Policy’) explains the personal information we collect from you, either directly or indirectly, and how we use it. Personal information is any information that is related to an identifiable individual. It typically includes such information as your name, e-mail address, or phone number. This Policy also covers the choices you can make about the data we collect, and how you can control these decisions. Please read this Policy carefully to understand how Understand may collect, use, and share your personal information. The terms ‘we’, ‘us’, or ‘Understand’ are each intended as reference to Understand, Inc.

The Types of Personal Information We Collect

Information you provide to us

We collect information you voluntarily provide to us, such as your name and email address; for instance, when you want to update your profile or when you contact our Customer Care department for assistance.

Information we collect automatically

We automatically collect information about you, such as data about your use of Our services. We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, the webpages you view on our websites, and whether and how you interact with content available on our websites.

Information obtained from other sources

We may receive information about you from other sources, including third parties, such as Understand partners and partners with whom we offer co-branded services or engage in joint marketing activities. We may also receive information about you from Understand partner websites, for instance, when you interact with us on those sites. We protect data obtained from third parties according to the practices described in this Policy and we also apply any additional restrictions imposed by the source of data.

Information of children

Understand does not target and is not intended to attract children under sixteen. Although visitors of all ages may navigate through our websites or use our app, we do not knowingly collect or request personal information from those under the age of sixteen without parental consent. If, following a notification by a parent or guardian or discovery by other means, a child under sixteen has improperly accessed or used our Services by using false information, we will delete the child’s personal information from our records.

Customer Interactions with Understand

To make the information in this Policy easy to understand, we have highlighted different occasions when Understand could potentially collect personal information from customers. The customer interactions with Understand are broken down into the following segments:

Learning about Understand

As you gather more information about Understand, you may virtually or physically visit or interact with a site that we own or operate. Examples include browsing our website, calling our in-house sales representatives, or attending Understand-sponsored events. To learn more about Understand Services, you may voluntarily provide personal information, such as your name and email address during these interactions. We may also collect information about you online when you visit our websites.